Objectives and competences
The primary purpose of the course is to familiarize students with effective and ethical methods of motivating employees at work, communicating at work, and dealing with conflicts and conflict resolution in the workplace. The student will be able to plan processes and activities related to communication, plan and carry out motivation activities, detect conflict and find an appropriate solution, and understand the relationship between communication, motivation, and conflicts.
Content (Syllabus outline)
1 Communicating
2 Motivating
3 Conflicts
4 Relations between communication, motivation and conflicts
Learning and teaching methods
? Interactive lectures,
? Tutorials
? Aktive team work.
Intended learning outcomes - knowledge and understanding
1. Upon fulfilling the obligations, the student in-depth understandcommunication, motivation, and conflicts (PILO 2a).
2. The student understand the interconnection and interdependence between communication, motivation, and conflicts (PILO 2a).
3. The student independently or in a group plan communication and motivation processes in a business environment in accordance with business ethics (PILO 2a, PILO 4c).
4. The student find appropriate solutions to problems in the field of communication and motivation and conflict resolution (PILO 2a, PILO 3c).
5. The student understand the relationship between communication, motivation, and conflicts in accordance with established theories (PILO 2a, PILO 4c).
6. The student ethically assess the current situation and find appropriate alternative solutions and choose the most suitable one in given circumstances (PILO 3c, PILO 4c)
The PILO label (i.e., Programme Intended Learning Outcomes) defines the contribution of each listed intended learning outcome of a course towards achieving the general and/or subject-specific competencies or learning outcomes acquired through the programme.
Intended learning outcomes - transferable/key skills and other attributes
1. Upon fulfilling the obligations, the student in-depth understandcommunication, motivation, and conflicts (PILO 2a).
2. The student understand the interconnection and interdependence between communication, motivation, and conflicts (PILO 2a).
3. The student independently or in a group plan communication and motivation processes in a business environment in accordance with business ethics (PILO 2a, PILO 4c).
4. The student find appropriate solutions to problems in the field of communication and motivation and conflict resolution (PILO 2a, PILO 3c).
5. The student understand the relationship between communication, motivation, and conflicts in accordance with established theories (PILO 2a, PILO 4c).
6. The student ethically assess the current situation and find appropriate alternative solutions and choose the most suitable one in given circumstances (PILO 3c, PILO 4c)
The PILO label (i.e., Programme Intended Learning Outcomes) defines the contribution of each listed intended learning outcome of a course towards achieving the general and/or subject-specific competencies or learning outcomes acquired through the programme.
Readings
1. Mullins, L.J. (2023). Management and Organizational Behaviour. Pearson Eduction limited.
Additional information on implementation and assessment Written Exam 60%
Seminar Work 40%
Note:
The student can replace the written exam with three intermediate colloquia.
The student must achieve a minimum of 56% points on the written exam or three colloquia.
Video seminar assignment - the student, individually or in a group, creates a video in the field of communication, motivation or conflict.
