Objectives and competences
Students will understand different aspects of IT/IS governance in companies and will get in-depth knowledge about frameworks, methods and techniques of planning, organining and control in the area of IT/IS.
They will be able to analyse management paradigms and models of organizing IT/IS and to conclude about roles and responsibilities of stakeholders..
They could conduct research on different aspects of management concepts and within such reserach to cooperate in groups, to use informational resources and infrastucture in independent way.
Students will be able to prepare and to conduct reserach study on the area of IT/IS governance as field reserach or as case reserach.
Content (Syllabus outline)
• IT/IS governance
• Strategic planning of information support
• Strategic planning of technological infrastructure
• IT/IS organisational models
• Management concepts for IT/IS organisational units
• Models for controlling of IT/IS
• Roles and responsibilities in IT/IS management
• Methods and techniques of IT/IS projects management
• Frameworks and methods of quality assurance for IT/IS services
• Frameworks and methods for management of IT/IS security issues
Learning and teaching methods
• lectures
• research assignments
Intended learning outcomes - knowledge and understanding
Development of Knowledge and Understanding
The learner
? Knowledge base: has great depth and systematic understanding of IT/IS governance.
? Ethical issues: can analyse and manage the implications of ethical dilemmas of IT/IS governance and work pro-actively with others to formulate solutions
? Disciplinary methodologies: has a comprehensive understanding of techniques/methodologies to conduct reserach in the area of IT/IS governance as field reserach or as case research.
Cognitive and Intellectual Skills
The learner:
? Analysis: with critical awareness, can undertake analysis, managing complexity, incompleteness of data or contradictions of management paradigms on the area of IT/IS governance
? Synthesis: can synthesise new approaches on the basis of existing (.i. COBIT or ITIL), in a manner that can contribute to the development of IT/IS governance
? Evaluation: has a level of conceptual understanding and critical capacities that allows independent evaluation of research of paradogms and models of IT/IS management and can argue alternative approaches in this area
? Application: can act independently and with originality in problem solving, is able to lead in planning and implementing tasks of building management approaches and concepts in the area of IT/IS governance
Key / Transferable Skills
The learner:
? Group working: can lead /work effectively with group in the area of management research studies in the area of IT/IS governance.
? Learning resources: is able to use full range of learning resources.
? Self evaluation: is reflective on own and others’ functioning in order to improve practice in the area of IT/IS management concepts.
? Management of information: can undertake innovative research of paradigms and management concepts within IT/IS governance competently and independently.
? Autonomy: is independent and self-critical as learner; guides and supports the learning of others and can manage own continuing professional development.
? Communication: can communicate complex or contentious information clearly and effectively to information and other business functions specialists, understands lack of understanding in others. Can act as a recognised and effective consultant in the area of IT/IS management.
? Problem solving: can continue own professional study independently, can make use of others professionally within business informatics and on other business areas.
Practical Skills
The learner:
? Application of skills: can operate in complex and unpredictable / specialised contexts that may be at the forefront of knowledge. Has overview of the issues governing good practice.
? Autonomy in skill use: can act in a professional capacity for IT/IS governance, with responsibility and largely autonomously and with initiative in complex and unpredictable situations.
? Technical expertise: has technical mastery, performs smoothly with precision and effectiveness; can adapt skills and design or develop new skills / procedures for new situations.
Readings
Andersen I., Borum F., Kristensen P.H., Karnoe P: On the Art of Doing Field Studies, Handelskolens Forlag, 1995
Yin R.K.: Case Study Research – Design and Methods; SAGE Publications, 2003
Van Grembergen W., De Haes S.: Enterprise Governance of Information Technology, Springer, 2009
Brand K., Boonen H.: IT Governance based on COBIT 4.1, Van Haren Publishing, 2007
Baan P. (ed.): Enterprise Information Management, Springer 2013
Additional information on implementation and assessment • written exam 50
• research paper 50
Student passes the exam, when each part of the examination is evaluated as positiv.
