Objectives and competences
1. Train students for efficient, critical and ethical communication, motivation and conflict solving in business environment.
Content (Syllabus outline)
The relationship between communication, motivation and conflict in the workplace;
Communication within organizations: internal communication - implementation of tasks within the organization and employee well-being;
Non-verbal communication in the business environment: business communication between different cultures;
Motivational factors in the work environment;
Theories of motivation in the workplace motivation;
Conflicts in the business environment: causes, consequences and approaches to conflict resolution.
Learning and teaching methods
Interactive lectures
Group working
Presentations
Readings
DuBrin Andrew. 2011. Human Relations for Career and personal Success. Prentice Hall International (chapters 3, 7, 8, 10 and 12).
Additional information on implementation and assessment The project consists of a shooting and presentation of a video clip on one of the contents of the course.
