Objectives and competences
This course is designed to familiarize the students with basics of business communication and to give the student the basic skills for competent communication in business environment.
Content (Syllabus outline)
1. Introduction
2. Basics of communication
3. Basics of business communication
4. Verbal communication
5. Non-verbal communication
6. Informing and communicating
7. Presentation
8. Meetings
9. Interview
10. Speech
11. Listening
12. Other forms of communicating and informing
Learning and teaching methods
- interactive lectures;
- labor work;
- active team work
Intended learning outcomes - knowledge and understanding
Development of knowledge and understanding:
The student will obtain the preparation, application and analysis of the following activities:
- Presentation
- Meetings
- Interview
- Speech
- Listening
Intended learning outcomes - transferable/key skills and other attributes
Cognitive/Intellectual skills:
Students will learn coordinate use of the business communication activities.
Key/Transferable skills
The student during the course develop:
- Skills for team work.
- Professional ethics in the field of business communication.
Readings
Temeljna literatura
1. Mumel, D. 2008. Komuniciranje v poslovnem okolju. Maribor: De Vesta, 2008.
Dodatna literatura
1. Thill J.V., Bovee C.L., 2011. Excellence in Business Communication. Pearson Educatuon, New Jersey
2. Lahiff J. M., Penrose J. M. 1997. Business Communication: Strategies and Skills. Prentice Hall, New Jersey
3. Greene M., Ripley J. 1998. Communicating for Future Business Professionals. Prentice Hall, New Jersey
Additional information on implementation and assessment - seminar work;
- written examination
