Objectives and competences

The objective of the course is for students to be able to recognize the process-oriented perception of systems and to apply visual language for their modeling

Content (Syllabus outline)

• Process theory in information systems: motivation for managing processes, the definition of a process, process constituent parts, process characteristics. • Foundations of conceptual modeling and diagrammatic communication. • Process models basics: visual notations, process model quality, process architecture, process model abstraction levels, process model complexity. • Petri nets: basics, properties, types, workflow nets, reachability graphs, soundness, workflow patterns • Business process modeling with BPMN: basics, syntax, semantics, best practices, process patterns, process landscapes. • Modeliranje poslovnih odločitev z DMN: basics, syntax, semantics, best practices. • Declarative notations and modeling of non-structured processes. • Examples and analysis of key processes in informatics, aligned with COBIT and ITIL frameworks: requirements management, configuration management, project planning, etc.

Learning and teaching methods

• lectures, • lab work, • individual work.

Intended learning outcomes - knowledge and understanding

• Understand the main elements and characteristics of business processes • Understand and document organizational IT processes • Select and apply appropriate notation and tools for business processes modeling • Analyze existing organizational processes and propose improvements • Identify and apply process patterns

Intended learning outcomes - transferable/key skills and other attributes

• Communication skills: communication-based on business process models. • Use of information technology: selecting, installing, and configuring business process modeling tools. • Problem-solving: identifying and solving problems in organizational IT processes. • Working in a group: collaboration in different roles of business process management

Readings

• B. Silver, Bpmn Method, and Style, 2nd Edition, with Bpmn Implementer’s Guide: A Structured Approach for Business Process Modeling and Implementation Using Bpmn 2, 9/17/11 edition. Aptos, Calif: Cody-Cassidy Press, 2011. • J. Freund and B. Rücker, Real-Life BPMN: With introductions to CMMN and DMN, 3 edition. CreateSpace Independent Publishing Platform, 2016. • B. Silver and A. Sayles, DMN Method and Style: The Practitioner’s Guide to Decision Modeling with Business Rules. Altadena (Calif.): Cody-Cassidy Press, 2016. • Reisig, W. (2012). Petri nets: an introduction (Vol. 4). Springer Science & Business Media. • OMG, 2022. Decision Model and Notation (DMN) Version 1.4. Available at: http://www.omg.org/spec/DMN/. • OMG, 2011. Business Process Model and Notation (BPMN) Version 2.0. Available at: http://www.omg.org/spec/BPMN/2.0/ . • Steuperaert, D, 2019. COBIT 2019: A significant update. EDPACS, 59(1), pp.14-18. • AXELOS, ITIL foundation ITIL 4 edition = ITIL 4. 2019.

Prerequisits