Objectives and competences

The objective of the course is for students to be able to recognize the process-oriented perception of systems and to apply visual language for their modeling

Content (Syllabus outline)

• Process theory in information systems: motivation for managing processes, the definition of a process, process constituent parts, process characteristics. • Foundations of conceptual modeling and diagrammatic communication. • Process models basics: visual notations, process model quality, process architecture, process model abstraction levels, process model complexity. • Petri nets: basics, properties, types, workflow nets, reachability graphs, soundness, workflow patterns • Business process modeling with BPMN: basics, syntax, semantics, best practices, process patterns, process landscapes. • Modeliranje poslovnih odločitev z DMN: basics, syntax, semantics, best practices. • Declarative notations and modeling of non-structured processes. • Examples and analysis of key processes in informatics, aligned with COBIT and ITIL frameworks: requirements management, configuration management, project planning, etc.

Learning and teaching methods

• lectures, • lab work, • individual work.

Intended learning outcomes - knowledge and understanding

• Understand the main elements and characteristics of business processes • Understand and document organizational IT processes • Select and apply appropriate notation and tools for business processes modeling • Analyze existing organizational processes and propose improvements • Identify and apply process patterns

Intended learning outcomes - transferable/key skills and other attributes

• Communication skills: communication-based on business process models. • Use of information technology: selecting, installing, and configuring business process modeling tools. • Problem-solving: identifying and solving problems in organizational IT processes. • Working in a group: collaboration in different roles of business process management

Readings

• B. Silver and A. Sayles, DMN Method and Style: The Practitioner’s Guide to Decision Modeling with Business Rules. Altadena (Calif.): Cody-Cassidy Press, 2016 • Decision Model and Notation (DMN) • Business Process Model and Notation (BPMN) • Case Management Model and Notation (CMMN) • Workflow Patterns

Prerequisits