Objectives and competences
1. Achieve in-depth knowledge that students acquire through the course, which enables them to participate in quality planning, to develop and execute quality policy by means of achieving excellence through process approach, stakeholder orientation and continuous improvement process.
2. The course provides advanced knowledge in the field of quality management, especially from the holistic perspective.
3. Develop the knowledge and understanding of the analysis, evaluation, design, reengineering and management of production processes and project management.
4. Students will have the opportunity to gain knowledge for efficient and systematic determination of ergonomic connections between human and working environment. Expertise will enable management of preventive actions in pathophysiological processes of individuals in micro and macro environment.
5. Develop the ability to understand the role of the new product development process in defining the company's strategy and organization.
6. Achieve deeper understanding of analysis of the feasibility of new technologies in production processes.
7. Develop the ability to utilise the advanced research methods in the field of environmental management, considering different types of production systems. The capability to implement innovation process in the real context by the means of achieving competitive advantage.
Content (Syllabus outline)
1. Total and sustainable quality management: quality management approaches and systems, quality planning, customer focus, process and results orientation, partnership development, continuous improvement, process management, employee involvement, employee education and training, organizational performance evaluation, excellence.
2. Process and project management: process approach of the business processes development and redesign; planning and managing of the execution of the business processes redesign projects.
3. Management of system factors effects on safe and efficient collaboration of human in business and working systems: Quality assurance and efficient interactive relation between human and working system, avoiding pathophysiological response of human body and execution of production system from the prospective of working safety and prevention of professional diseases.
4. The role of man in modern cybernetic processes of Industry 4.0: interactive cooperation between man and robot, supported by a complex system of digitization of production.
5. Management of the new product development process: organization, approaches, models, activities, information, information technology, risk assessment.
6. Investigation of the impact of the state-of-the-art technologies on the organization and quality of production processes: technology management and its critical evaluation and transfer in various production systems; introduction to the state-of-the-art technologies from the organizational perspective.
7. Managing of production systems from the perspective of environmental management and innovation processes: acquaintance with modern contents of ecological management and their implementation through innovation processes - their breakthrough in market niches in order to attain competitiveness on the global level.
Learning and teaching methods
Different teaching methods will be applied:
• lecture,
• consultation,
• workshop,
• invited speakers from the industry,
• tutorial,
• blended learning,
• research project.
Intended learning outcomes - knowledge and understanding
• To gain knowledge of the use of a system approach and tools covering strategic, functional and operational quality / excellence management.
• The acquisition of theoretical and methodological knowledge for the analysis, design and renewal of production and business processes and the implementation of the renovation.
• Ability to evaluate the positive and negative effects of the effects of production processes on man and his health. Evaluation of the legality of processes and procedures for preventing adverse environmental effects per participant in the production process.
• Absolving the ability to synthesize the theoretical and methodological skills of product lifecycle management and new product development processes.
• Ability to use the knowledge of the contemporary production technologies and capabilities necessary to investigate the potential benefits of new technology introduction.
• The ability to analyse environmental problems and to apply methodological knowledge for the scientific and practical solving of these problems within production systems – especially from the innovation perspective.
Readings
1. Evans, J. (2015). Quality and performance excellence, 8th edition, CENGAGE, Learning Custom Publishing
2. Hastings, N.A.J. Physical Asset Management: With an Introduction to ISO 55000; Springer: Cham, Switzerland, 2015.
3. Kern T. Management poslovnih procesov. Fakulteta za organizacijske vede, Kranj, 2018
4. PMI PMBOK® Guide – Sixth Edition, PMI, 2018
5. Balantič, Z., Polajnar, A., Jevšnik, S. (2016). Ergonomija v teoriji in praksi : znanstvena monografija. Ljubljana: Nacionalni inštitut za javno zdravje, XIII, 489 str., ilustr
6. Karwowski, W., Ahram, T. (2017). Intelligent Human Systems Integration: Proceedings of the 1st International Conference on Intelligent Human Systems Integration (IHSI 2018): Integrating People and Intelligent Systems, January 7-9, 2018, Dubai, United Arab Emirates (Vol. 722). Springer, New York.
7. Priest, J. W. & Sanchez, J. M. (2001). Product Development And Design For Manufacturing - A collaborative approach to producibility and reliability; Marcel Dekker, Inc., New York
8. Ribbens, J. (2000). Simultaneous Engineering For New Product Development; John Wiley & Sons, Inc., Inverness, IL
9. T.L. Grifith (Ed.): Technology 3 , Elsevier, 2000
10. Botkin,B.B. and Keller, E. A. , 2003; Environmental Science: Earth as living planet, John Wiley and Sons Inc.
Additional information on implementation and assessment Class participation & coursework (based on class discussion & leadership, homework assignments and reading assignments). (30%)
Project (based on research paper and presentation including literature search). (40 %)
Final examination. (30%)
