Objectives and competences
• Student will know and recognize crises in organizations,
• understand national framework and policy on crises in organizations,
• understand the role of NGOs in crises,
• differentiate between incident, state of emergency, and emergency,
• get acquainted with prevention, protection, mitigation, response, recovery,
• know the basic procedures of crisis course of action and know the difference between “before”, “during” and “after” crisis,
• know how to react in different crisis response teams,
• be familiar with and understand basics of public information system and public warning system, and the role of social media in crisis management,
• consider ethics of interdependence and
• act socially responsible.
Content (Syllabus outline)
• Risks and risk response
• Introduction to strategic view of management
• Introduction to strategic view of crisis management
• Types of crisis in organization
• Crisis management in organization
• Crisis management phases
• Decision making in crisis
• Safety in organization
• Risk factors
• Communication in crisis
• Ethics in crisis
• Operational manual for crisis management•
Learning and teaching methods
• Lectures
• Tutorials
Intended learning outcomes - knowledge and understanding
Knowledge and understanding:
At the end of the course students will be able to:
• understand the concept of crisis management,
• understand the concept of holistic self-preparedness and preparedness of search & rescue objects,
• recognize risks and threats in given circumstances and
• understand the meaning of immediate response (action-reaction).
Intended learning outcomes - transferable/key skills and other attributes
Readings
1. Jereb, Borut (2014). Upravljanje tveganj, Fakulteta za logistiko, Celje.
2. Bennet, Simon (2012). Innovative Thinking in Risk, Crisis and Disaster Management, Routledge: Farnham.
3. NATO Priročnik za krizno upravljanje, NATO Bruselj 2015
4. Pripravljena bo skripta z naslovom Mehanizmi za krizno upravljanje.
5. We will prepare student's book titled Crisis Management Mechanisms.
Prerequisits
• No prerequisits.
Additional information on implementation and assessment • Seminar paper * (30%)
• Written exam (70%)
*Submitting and presenting a seminar paper is a prerequisite for the exam.