SLO | EN

Objectives and competences

The student will: • Understand the operation of business processes • Achieve an in-depth understanding of business process management • Know the business process management approaches • Achieve in-depth knowledge of various business process management methods and techniques • Know the framework of business process improvement methods and techniques

Content (Syllabus outline)

1. Business process management 2. Business process management life cycle 3. Critical success factors of business process management 4. Business process analysis and improvement 5. Business process management approaches 6. Business process management methods 7. Business process management techniques 8. The framework of business process improvement methods and techniques

Learning and teaching methods

• Lectures • e-learning • Case studies • independent and group work of students

Intended learning outcomes - transferable/key skills and other attributes

Knowledge and understanding of: At the end of the course, the students will be able to: • Analyze business processes • Distinguish different business process management methods and techniques • Choose the appropriate business process management method and/or technique • Execute an appropriate business process management method and/or technique • Evaluate the use of the business process management method and/or technique

Readings

Temeljna literatura: • Krhač Andrašec, E.: Metode in tehnike managementa poslovnih procesov, prosojnice s predavanj • Krhač Andrašec, E.: Metode in tehnike managementa poslovnih procesov, gradivo za vaje Dodatna literatura: • Jeston, J. (2022). Business process management: practical guidelines to successful implementations (5. izdaja). London: Routledge. • Dumas, M., La Rosa, M., Mendling, J. & Reijers, H. A. (2018). Fundamentals of Business Process Management (2. izdaja). Berlin: Springer. • Boutros, T. & Cardella, J. (2016). The Basics of Process Improvement. Boca Raton: CRC Press. • Vanwersch, R.J.B., Shahzad, K., Vanderfeesten, I., Vanhaecht, K., Grefen, P., Pintelon, L., ... & Reijers, H.A. (2016). A critical evaluation and framework of business process improvement methods. Business & Information Systems Engineering, 58(1), 43-53. https://doi.org/10.1007/s12599-015-0417-x

Prerequisits

Conditions for inclusion in work: - There are no requirements for inclusion in work. Conditions for performing study obligations (conditions for taking the exam): - 80% attendance at exercises.

  • doc. dr. EVA KRHAČ ANDRAŠEC, mag. org.

  • Written examination: 60
  • Coursework: 40

  • : 39
  • : 27
  • : 114

  • Slovenian
  • Slovenian

  • ENTERPRISE ENGINEERING - 2nd