Objectives and competences

Student will be able: • to understand the encyclopedic view of business systems types and business processes, • to achieve an in-depth understanding of process and functional view of business systems, • to develop the ability to understand the organization and reengineering of business systems and processes, • to learn fundamentals of digital transformation and the concept of Industry 4.0

Content (Syllabus outline)

1. Theoretical and methodological bases - effectiveness and efficiency - organizational gap - organization and organizing 2. Organization of business systems - basic concepts - types and forms of business systems 3. Organization of business processes - leadership and management processes - work processes - support processes 4. Organizing of business systems and processes - organizing as creation or reengineering - the project approach of reengineering 5. Management of business systems and processes - business repository - key performance indicators - approaches, methods, and techniques of business process improvement

Learning and teaching methods

• lectures • laboratory work • exercises supported by information and communication technology • e-learning • student’s self-dependent and teamwork • preparing and presenting models of business systems and business processes

Intended learning outcomes - knowledge and understanding

Knowledge and understanding: At the end of this course students will be able to: • describe business systems in terms of process organization, • describe business systems in terms of functional organization, • explain the importance of business processes in building an organizational, personnel and information system • distinguish between selected approaches to organizing business systems and processes, • identify opportunities for digital transformation of business systems, • explain the concept of Industry 4.0 in production systems.

Intended learning outcomes - transferable/key skills and other attributes

Readings

1. Jeston, J. (2022). Business process management: practical guidelines to successful implementations (5th ed., str. XXXV, 596). Routledge. 2. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of business process management (2nd ed., str. XXXII, 527). Springer. doi: 10.1007/978-3-662-56509-4 3. Boutros, T., & Cardella, J. (2016). The basics of process improvement (str. XXXVII, 219). CRC Press.

Prerequisits

Conditions for inclusion in work: - There are no requirements for inclusion in work. Conditions for performing study obligations (conditions for taking the exam): - 80% attendance at exercises.