Objectives and competences

• Student will:get knowledge and recognition of crises in organizations, • get knowledge and understand national framework and policy on crises, • get knowledge and understand the role of NGOs in crises, • differentiate between incident and state of emergency,. • get knowledge of the differences between prevention, protection, mitigation, response, recovery (5 mission areas of crisis management according to PPD-8), • get knowledge of the procedures of crisis course of action and know the difference between “before”, “during” and “after” crisis, • get knowledge of different crisis response teams and • understand the teamwork in crisis.

Content (Syllabus outline)

1. Risk management 2. Risk management planning 3. Risks of business growth 4. Strategic view of management 5. Strategic view of crisis management 6. The business problems and crisis in organizations 7. Strategic planning 8. Change Management 9. Signs of maturing crisis in organizations 10. Causes and weighting causes of the crisis in organizations 11. Crises in organizations 12. Risks of business growth 13. Strategy for overcoming the crisis 14. Redevelopment and revitalization of the company

Learning and teaching methods

• Lectures • Tutorials

Intended learning outcomes - knowledge and understanding

Knowledge and understanding: At the end of the course students will be able to: • know the concept of crisis management and the concept of holistic self-preparedness and preparedness of search & rescue subjects, • recognize and analyze of risks and threats in the given circumstances, • know the capability of immediate response (action-reaction), • understand the meaning of use of system thinking and emotional intelligence in crisis management and • get acquainted with quick identification and analysis of transition between different phases of crisis.

Intended learning outcomes - transferable/key skills and other attributes

Readings

1. Crandall, W. R. (2014). Crisis management: leading in the new strategy landscape (2nd ed., str. XIX, 356). SAGE. 2. Jereb, B. (2014). Upravljanje tveganj (str. 103). Univerza v Mariboru, Fakulteta za logistiko. 3. Management v krizah: izbrana poglavja (1. izd., str. 168). (2022). Univerza v Mariboru, Univerzitetna založba. doi:10.18690/um.fov.1.2022 4. Saleh, Y. D. (2016). Crisis management: the art of success and failure: 30 case studies in business and politics (str. XII, 439). Mill City Press. 5. Crisis management in Slovenia: comparative perspectives (Let. 26, str. 369). (2004). Swedish National Defence College.

Prerequisits

The prerequisites for the exam are: • Completion of all obligations within lectures (completion of all assignments), • Completion of all obligations within the tutorial (completion of all exercises, attendance in all auditory tutorials). • Submitting and presenting a seminar paper is a prerequisite for the exam.