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Objectives and competences

The student will: • Understand the operation of business processes • Achieve an in-depth understanding of business process management • Achieve in-depth knowledge of various business process management approaches • Know the business process management methods and techniques • Know the framework of business process improvement methods and techniques

Content (Syllabus outline)

1. Business process management 2. Business process management life cycle 3. Critical success factors of business process management 4. Business process analysis and improvement 5. Business process management approaches 6. Business process management methods and techniques 7. The framework of business process improvement methods and techniques

Learning and teaching methods

• Lectures • e-learning • Case studies • independent work of students

Intended learning outcomes - transferable/key skills and other attributes

Knowledge and understanding of: At the end of the course, the students will be able to: • Analyze business processes • Distinguish different business process management approaches • Choose the appropriate business process management approach • Execute an appropriate business process management approach • Evaluate the use of the business process management approach

Readings

Temeljna literatura: • Krhač Andrašec, E.: Pristopi managementa poslovnih procesov, prosojnice s predavanj • Krhač Andrašec, E.: Pristopi managementa poslovnih procesov, gradivo za vaje Dodatna literatura: • Liker, J. (2020). The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer. New York: McGraw-Hill. • Dumas, M., La Rosa, M., Mendling, J. & Reijers, H. A. (2018). Fundamentals of Business Process Management (2. izdaja). Berlin: Springer. • Trkman, P. (2010). The critical success factors of business process management. International Journal of Information Management, 30(2), 125-134. https://doi.org/10.1016/j.ijinfomgt.2009.07.003 • Boutros, T. & Cardella, J. (2016). The Basics of Process Improvement. Boca Raton: CRC Press.

Prerequisits

Conditions for inclusion in work: - There are no requirements for inclusion in work. Conditions for performing study obligations (conditions for taking the exam): - 80% attendance at exercises.

  • doc. dr. EVA KRHAČ ANDRAŠEC, mag. org.

  • Written examination: 60
  • Coursework: 40

  • : 39
  • : 24
  • : 117

  • Slovenian
  • Slovenian

  • ENTERPRISE ENGINEERING - 2nd