Objectives and competences
Students will develop generic competences of:
a) analyzing and evaluating problems solving related to crisis management
b) establishing resilience for functioning in stressful situations
c) use of various communication skills, i.e. active listening, building trust in teams, feedback giving
d) organization of team building activities, ability to work in a team and decision-making ability.
Content (Syllabus outline)
Definition of psychology and psychology of crisis management
Psychology of decision-making with emphasis on crisis situations
Stress
Coping with stress and its consequences in crisis situations
Personality in crisis situations
Emotions and thoughts in crisis situations
Understanding group dynamics
Comunication in crisis situations
Intended learning outcomes - knowledge and understanding
Knowledge and understanding:
At the end of the subject, students will be able to:
- describe the basic concepts of psychology in the field of crisis management;
- - define what happens to people in a crisis situation in terms of emotions, cognition and behavior
- critically evaluate social events in crisis situations using psychological skills
- define the consequences of experiencing long-term stress and knows how to perform some techniques to reduce the consequences of stress
- create a proper respond and communication in crisis situations
- solve the basic psychological problems of crisis management.
Readings
Temeljna literatura:
prosojnice
Bynander, F. 2017. Crisis Decision Making and Management. London: Sage Publication.
Robbins, S.P. in T.A. Judge 2012. Organizational behaviour. 15. izd. Pearson Education, NJ: Prentice Hall.
Štirn, M., & Poštuvan, V. (2020). Psihološka pomoč po kriznih dogodkih (Doctoral dissertation, Univerza na Primorskem, Inštitut Andrej Marušič).
Priporočena literatura:
Meško, M. 2011. Stres na delovnem mestu. Maribor: Zavod za varnostne strategije pri Univerzi v Mariboru.
Dückers, M. L., Yzermans, C. J., Jong, W., & Boin, A. (2017). Psychosocial crisis management: The unexplored intersection of crisis leadership and psychosocial support. Risk, Hazards & Crisis in Public Policy, 8(2), 94-112.
Malešič, M. (2006). Teorija kriznega komuniciranja. Ujma: revija za vprašanja varstva pred naravnimi in drugimi nesrečami, št, 20, 293-300.
