Objectives and competences
Student will be able to:
Understand the basic principles and current issues in organization and management, and the basic principles of quality in health care, with the emphasis on patient safety.
Determine the modern, strategic risk management methods, measures and steps for the handling of quality indicators.
Content (Syllabus outline)
The subject systematically addresses risk management in health and social organisations.
The content is integrated at four levels: health
care system, health care organization, health
care team, and the individual.
The content of the subject is always applied to the organizational system and management of health and social organisations.
Students gain in-depth knowledge from
risk management in health and social organisations.
Introduction to management: the definition and the basic function of management, types of
management, the basics of patient safety.
Modern, strategic approaches to risk management: Risk treatment Risk assessment Risk identification Risk assessment Risk assessment, Risk matrix, Risk management.
Measures (preventive, corrective, corrective).
Risk management in practice.
Steps in the development of national quality indicators in health and social organisations.
EN 15224 is a European standard for quality management in healthcare.
Learning and teaching methods
Lectures (auditory and e-lectures)
Tutorial
Intended learning outcomes - knowledge and understanding
On completion of this course the student will be able to:
• define management in health care, continuous quality improvement, and
patient safety in reference to nursing.
• to independently assess the risk situation in health care for the fields covered in the course, and present their own opinions and results.
• understand the interconnectedness of roles such as preventive, corrective and corrective actions.
• define efficiency and performance in management.
• define the systemic approach to quality
and patient safety improvement.
• explainthe concepts and definitions of
quality and patient safety.
• implementing changes.
Readings
Obvezna/Mandatory:
Slavko Bolčević, et al. Kakovost zdravstvene obravnave v socialnovarstvenih zavodih. Priročnik. Ministrstvo za zdravje , 2021.
Robida A. Napake pri zdravstveni obravnavi pacientov: priročnik : Root cause analysis RCA
Andrej Robida. Bled: Center za izboljševanje kakovosti in varnosti zdravstvene obravnave,
Prosunt; 2013.
Priporočena/Recommended:
Dunn R. Haimann’s Healthcare Management. 8th ed. Chicago: Health Administration Press; 2007.
Vila A, Kovač J. Osnove organizacije in managementa. Kranj: Moderna organizacija; 2003.
(izbrana poglavja)
Možina S, ed. Management: Nova znanja za uspeh. Ljubljana: Didakta; 2005. (izbrana poglavja).
Rozman R, Kovač J. Management. Ljubljana: GV Založba; 2012.
Robida A. Pot do odlične zdravstvene prakse. Vodnik za izboljševanje kakovosti in presojo lastne
zdravstvene prakse. Ljubljana: Planet GV; 2009.
Hines P, Found P, Griffith G, Harrison R. Ohranjanje vitkosti. Uspeti, ne le preživeti.
Ljubljana:Slovenski inštitut za kakovost in meroslovje; 2012.
Robida A. Nacionalne usmeritve za razvoj kakovosti v zdravstvu. Ljubljana: Ministrstvo za zdravje;
2006. Dostopno na: http://www.mz.gov.si
