Objectives and competences
The primary purpose of the course is to familiarize students with effective and ethical methods of motivating employees at work, communicating at work, and dealing with conflicts and conflict resolution in the workplace. The student will be able to plan processes and activities related to communication, plan and carry out motivation activities, detect conflict and find an appropriate solution, and understand the relationship between communication, motivation, and conflicts.
Content (Syllabus outline)
1 Communicating
2 Motivating
3 Conflicts
4 Relations between communication, motivation and conflicts
Learning and teaching methods
? Interactive lectures,
? Tutorials
? Aktive team work.
Intended learning outcomes - knowledge and understanding
1. Upon fulfilling the obligations, the student will have an in-depth understanding of communication, motivation, and conflicts (PILO 2a).
2. The student will understand the interconnection and interdependence between communication, motivation, and conflicts (PILO 2a).
3. The student will be able to independently or in a group plan communication and motivation processes in a business environment in accordance with business ethics (PILO 2a, PILO 4c).
4. The student will be able to find appropriate solutions to problems in the field of communication and motivation and conflict resolution (PILO 2a, PILO 3c).
5. The student will understand the relationship between communication, motivation, and conflicts in accordance with established theories (PILO 2a, PILO 4c).
6. The student will be able to ethically assess the current situation and find appropriate alternative solutions and choose the most suitable one in given circumstances (PILO 3c, PILO 4c)
The PILO label (i.e., Programme Intended Learning Outcomes) defines the contribution of each listed intended learning outcome of a course towards achieving the general and/or subject-specific competencies or learning outcomes acquired through the programme.
Intended learning outcomes - transferable/key skills and other attributes
Transferable/Key Skills and other attributes:
The student will obtain the following skills:
? to plan and implement communications activities,
? to plan and implment motivating activities,
? to perceive the conflicts and choose the proper conflict solving procedure, and
? to understand the relations between communiction, motivation and conflicts.
Readings
1. Mullins, L.J. (2023). Management and Organizational Behaviour. Pearson Eduction limited.
Additional information on implementation and assessment Written exam (60%)
Video Seminar Work (40%)
Written exam - written exam or 3 midterm tests covering all main thematic areas. The student must achieve 56% of the maximum points on 3 tests combined.
Video Seminar Work - systematic analysis of scientific literature (5 articles) and research plan development.
